HOW TO ENSURE THAT YOUR CUSTOMERS ADHERE TO YOUR CSR COMMITMENTS? 

The Consulting and Reasearch firm, Promise Consulting | Panel On The Web and The Good Company agency have launched a hybrid approach to serve brands and their CSR commitments.

The Good Proof wants to combine the rigor of the quantitative approach, the expertise of the communication agency and qualitative introspection to answer to a simple question:

HOW TO MAKE CSR COMMITMENT REAL BUSINESS LEVERS FOR THE BRANDS?

Intermarché, Kadalys, Monabanq, VYV, and MON Group | Materne have already suscribed to this methodology to refine their communication and marketing strategy around societal and environmental commitments.

TO WATCH A SHORT VIDEO (1mn30): [CLICK HERE]

TO UPLOAD THE PDF PRESENTATION: [CLICK HERE]

[#Promiseconsulting] [#Panelontheweb] [#Consolab] [#luxurylab] Il est temps d'établir un bilan sur la valeur des marques après une période sanitaire qui a bouleversé les règles en matières d'achats, de priorités, de canaux, de secteurs.

Je vous propose l'interview donnée à la chaîne XERFI pour entamer le débat. Merci de vos likes et réactions et merci à @denisjph pour animer une tribune de grande qualité sur les sujets d'actualité en marketing et gestion.

https://www.linkedin.com/company/5346333/admin/

#Xerfi @IAE_G_Eiffel Université Paris-Est Créteil (UPEC) #marketing #branding #covid

Via Yaling Jiang | April 16, 2020

[EXTRACT]

What Happened:

The luxury sector’s bellwether, LVMH Moët Hennessy Louis Vuitton, reported revenue of 10.6 billion euros for the first quarter of 2020 today, down 15 percent compared to the same period in 2019. 

Among its five main business sectors, the Fashion & Leather Goods category has proven the most resilient, reporting only a decline of 9 percent in Q1 2020 compared to the same period last year. Major brands like Dior and Louis Vuitton performed well, while others in the sector missed expectations, Bernard Arnault, the Chairman and CEO of LVMH, said in the earnings call. Watches & Jewelry and Selective Retailing, including cosmetics chain Sephora and travel retail leader DFS Group, reporting a 24 percent and a 25 percent decline, respectively, were hit the hardest as a result of store closures and travel restrictions due to the ongoing COVID-19 crisis.  

As Asia-Pacific, excluding Japan, remains 29 percent of the group’s revenue and with China showing early signs of recovery, many analysts inquired about mainland China’s outlook during the call. “There is repatriation of part of the business in mainland China,” Arnault answered. “The growth rate in mainland China was higher than our business with mainlanders outside of China. It will amplify in the months to come.” The group also reported improving in-store traffic and sales in China as stores began to reopen in March. 

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