IMAGE : Olivier Rousteing - Directeur artistique Balmain

SOURCE: FORBES - GREG PETRO - MAY, 06, 2016

If you’re in tune with what’s going on in the world of tech startups, you’ve likely heard the phrase “growth hacking.” The phrase, coined in 2012 by Silicon Valley veteran Sean Ellis, refers to a way of marketing a business or product that attracts a massive following of fans and customers without spending a fortune on traditional marketing strategies.

When the phrase first started gaining traction among tech marketers, growth hacking was generally seen as something that software or e-commerce companies did. As we’ll see, growth hackers are very scientific in the way they approach marketing. They only care about growth that is measurable and provides useful data.

Today, luxury fashion companies like Balmain and Spring are adopting some core growth hacking strategies to give them an edge. Seasoned investors know the luxury market can be fickle, but looking for companies that are on the cutting edge of digital marketing could be a great way to separate the winners from the rest of the pack.

The keys to growth hacking

Before we get into specific examples, it’s useful to know some of the core concepts of growth hacking. Naturally, each company’s product/service is different, so specific tactics that work for one business may be useless to another. Regardless, growth hacking has brought some key points into focus for marketers in all industries today. Here are a few of the most important:

[1]- Product/market fit. The traditional means of product development is to spend months or years developing an offering behind closed doors, then launching it with one big push. The problem is these launches end up losing the company money because, while the product was spending a year or so in development, the market may have moved on. Growth hackers, on the other hand, start with a minimum viable product and get it out to potential customers as soon as possible. This allows them to see if there is a market for it, and early adopters can provide useful feedback about features that can be included with future iterations.

[2]- Eschew traditional marketing. Growth hackers don’t go for TV commercials, billboards and other mass marketing channels because they are extremely expensive and they don’t allow for precise measurement of results. Growth hackers widen the definition of marketing to include things like PR stunts, shows and anything else that gets a lot of attention on social and legacy media without costing a fortune.

[3]- Data is king. To that end, these low-cost campaigns must stand the test of social graphs, SEO rankings, A/B testing and other data-based metrics – these are the tools of the growth hacker.

Now we’ll look at how two well-known luxury fashion companies are applying these principles.

Balmain combines product/market fit with savvy social marketing

According to a profile in GQ, Balmain’s creative director Olivier Rousteing knew that the products he helped design for Balmain had a unique look that would catch on with luxury-seeking consumers. main combines product/market fit with savvy social marketing

But he was also keenly aware that in the world of fashion, if you don’t have a relationship with your fans that gives you prime visibility, people will move on to the next thing.

Rousteing made a gamble in 2012 that Instagram would become a key social channel, and that bet paid off. He started taking ridiculous pictures of himself while wearing the clothes he designed, and his gregariousness boosted his profile significantly, with Balmain’s rising in step.

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The number of African millionaires might be higher by 2024, numbering around 258,000 millionaires, which equates to a rise of 53%. Africa is still largely underestimated and is slowly gaining ground on that market: 80% of luxury monobrand stores are operating in Morocco and South Africa.

Also, KPMG states that the ultra-wealthy individuals are mostly going to South Africa (Cape Town and Johannesburg) or to Morocco in Marrakech – which is attracting luxury hotel investors, as noted by CPP Luxury – and Casablanca.

Luxury goods for men, such as men’s clothing, watches, accessories, jewellery, etc., play a major role as they still have a higher income than women and are popular amongst wealthy men of power.

Source: Bloomberg - KPMG - CPP Luxury

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According to McKinsey (March 2014), by 2022, middle class in China will change considerably, mainly geographically.

Tier 1 cities (Beijing, Shanghai, Guangzhou, Shenzhen) might see their share of urban middle class decline (from 40% in 2002 to 16% in 2022) while it should be rising in tier 2 and tier 3 cities (for the latter, from 15% to 31%). This middle class could reach up to 630 million people in 2022, which is accounting for around half of the population in China, thus making China a middle class country.

Since they are now spreading, brands looking for customers will have to focus more on tier 2 and tier 3 cities and especially on middle class customers.

Source: Mc Kinsey

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FROM THE JING DAILY - APRIL, 20, 2016 - JENIIFER JAPP

Recent consumer surveys show that Chinese shoppers are more focused on premium everyday necessities, which is influencing how they make purchasing decisions abroad. A survey conducted by the FTConfidential Research unit at the Financial Times found that Chinese shoppers are more likely to avoid discretionary spending, especially when it comes to high-end fashion accessories like handbags, jewelry, and watches. This marks what the FT calls an “upheaval” in consumer spending patterns overseas, which is happening in tandem with changing habits at home.

According to an article published in FT last month, there was “a 10.2 per cent year-on-year growth in retail sales in the first two months of the year, down from a full-year 10.7 per cent in 2015 and 12 per cent in 2014.” Their survey asked 1,318 overseas Chinese tourists about their spending habits, and while they reported “they were less likely than previously to buy big-ticket items such as luxury handbags, jewelry and watches while traveling abroad,” they expressed interest in spending on cosmetics, clothing, electronics, and souvenirs, similar to results from a year before.

FT’s explanation for the reduced discretionary spending on high-end items like jewelry, watches, and handbags abroad is, in part, the rising reliance on cross-border e-commerce coupled with the fact that domestic prices for these goods are not as high as before. But the playing field is ever-changing—tax hikes on cross-border e-commerce announced early this month have thrown luxury industry professionals and shoppers for a loop.

Still, when Chinese shop abroad, they are increasingly focused on a different type of shopping spree. This includes an emphasis on looking for homegrown luxury brands, such as Coach in the United States, according to a recent survey. But with a bigger focus on health and quality products domestically, Chinese shoppers are also searching out more premium everyday necessities that are difficult to come by at home, and some of these shopping patterns are also molded by the latest safety concerns and unmet demands for new lifestyle trends.

After Chinese New Year, Xinhua reported on some of the most coveted items for Chinese consumers, broken down according to the various regions they were traveling to. To mitigate safety concerns, Chinese shoppers were buying items like high-end rice and sanitary pads in Japan—many consumers don’t trust the ones at home, as reports surfaced two years ago that some pads made in China contained a chemical that causes cancer. Chinese shoppers also bought condoms manufactured by the leading Japanese brand Okamoto, dodging the fakes pervading the market in China.

Meanwhile, Chinese consumers are seeking out products that will meet heightened standards for health and wellness, like protein powder from the United States. The Wall Street Journal said GNC’s sales rose almost 43 percent last year as an interest in hitting the gym swept Chinese shoppers. Chinese consumers are also buying more electric toothbrushes—a favorite purchase in Europe according to the Xinhua survey—and taking advantage of access to basic over-the-counter health care products like painkillers and vitamins in Japan. In Australia, a Chinese firm acquired supplement maker Swisse Wellness in part due to huge demand from overseas Chinese travelers.

These shifting shopping strategies are propelled by a group of outbound tourists whose spending outside of China is quickly rising (they spent $215 billion last year, up from $140 billion the year before), and overseas brands are clearly taking note.

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Scruté de près par les marques du secteur de la Beauté, le marché iranien et les aspirations qu’il représente depuis la levée des embargos, continue de faire l’objet d’interrogations tant son approche est sensible.

Hélène Capgras, Directrice de Brain for Beauty et spécialiste de l’étude sociologique des marchés pour le secteur cosmétique, s’est penchée sur ce pays complexe et identitaire au travers d’une étude panoramique nous donnant à comprendre ce qu’est l’Iran aujourd’hui dans son approche de la Beauté.

L’étude rappelle en introduction que, façonné par sa situation géographique et son histoire, l’Iran se distingue de ses voisins orientaux. Carrefour d’influences entre la Russie au Nord et l’Afrique au sud, le pays a toujours été au croisement des routes de l’Orient. « C’est une des raisons pour lesquelles on y retrouve une grande variété d’ingrédients endémiques comme le safran ou la rose  » explique Hélène Capgras. Son histoire, la richesse de la culture perse, l’avant garde de la modernisation des années 70, le choc de la révolution islamique, ou encore la guerre Iran/Irak, construisent le profil d’une société contemporaine entre modernité et contraintes. Au travers de 21 sujets choisis, culturels, historiques, sociologiques, lifestyle... l’étude de Brain for Beauty nous conduit à une compréhension précise des piliers de cette société.

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Les Panda’s Dream White Sleeping Pack et Eye Patch de Tony Moly : mon amour de panda chez Sephora

Cela n'est plus un secret mais pourrait être la révélation pour l'année 2016 : les marques coréennes de beauté ont une ambition mondiale et pourraient envahir nos linéaires.

Depuis quelques mois déjà, le marché Chinois se tourne vers les marques coréennes de beauté et de maquillage. Ce n'était pas une surprise dans la mesure où les marques asiatiques ont toujours eu une ancrage régional élevé. De l'avis des clientèles concernées, les marques asiatiques, essentiellement japonaises et coréennes jusqu'à présent, ont toujours bénéficié d'une côte élevée en Asie en raison de leurs réponses jugées meilleures à des attentes spécifiques (texture, blanchiment, lutte contre les agents polluants, hydratation nourrissante, etc.).

Ce qui est une surprise, c'est l'ambition qu'elles affichent désormais de venir également proposer leurs produits sur nos marchés et - pardonnez du peu - en entrant par la Grande Porte puisque la marque coréenne Tony Moly annonce le référencement de sa marque Panda chez Sephora, le premier réseau de parfumeries français et un des leaders mondiaux dans sa catégorie.

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