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exclusivity

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    The future of luxury brands in an on-demand world [#digital #luxury #technology #socialmedia #exclusivity #challenges #culture #customization #click-to-buy]

    The future of luxury brands in an on-demand world

     By Tracey Follows, 2016-10-10+, Campaignlive.co.uk

    Can luxury brands both embrace the sharing economy and remain aspirational? It's an existential question they now need to answer.

    Luxury brands are prefaced on the idea of scarcity – what is scarce is of most value, and what is difficult to acquire or to access confers status. But in a world of abundance, in which nearly everything is accessible and nothing is scarce, what are the symbols and codes that communicate that something is a luxury?

    > Which role does digitalization, technology and social media play?
    > Which degree of exclusivity is right and how do the cultural differences create a need for customization?

    [READ THE ENTIRE ARTICLE]

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    How a new idea of #luxury helped @Coach correct course [#inclusivity #exclusivity #digitalluxury #fashion #strategy #imessages #Coachmoji]

    How a new idea of luxury helped Coach correct course

    By Hilary Milnes, 2016-10-10+, Glossy.co, digital luxury

    In a post-show statement, previous to the Spring 2017 runway show at the New York Fashion Week Vevers acknowledged that Coach was looking to appeal to the new luxury consumers. Coach finally embraced that the definition of luxury was changing.

    After facing for years real competition within the affordable luxury market, the brand drifted down-market and understood that it is time to take more control across online and in store channels. The key to Coach’s newfound relevance was a shift in mindset around the definition of luxury in a digital age.

    “The question had been around inclusivity versus exclusivity,” said Audier D’Alessandris. “Luxury was about selling a dream and being so exclusive, and it’s been fascinating to see the world around fashion changing. We have new philosophies now, and the balance between inclusivity and exclusivity is at the core of the future of luxury.”

    Coach reformatted its mobile strategy, launched Coachmoji and imessages, with the aim to create an immediate product discovery as a result of an internal change in terms of infrastructure. The brand was even among the first luxury brands to offer a live chat online.

    [READ THE ENTIRE ARTICLE]

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    'Expensive' and 'exclusive' go hand in hand in consumer perception...via @lucasolca #ExaneBnp [#promiseconsulting-blog.com]

    MEASURING EXCLUSIVITY AND DESIRABILITY IN THE US - SEPTEMBER 2016

    Our recent research on Brand Desirability and Exclusivity in the USA (Measuring Brand Exclusivity and Desirability - USA), conducted with Promise Consulting, showed a near perfect correlation (R2 = 92%) between brands that consumers perceive as 'expensive' and brands seen as 'exclusive'. No other identity trait we have explored correlates so well.

    [TELECHARGER LE SLIDE]

    En savoir plus sur l'étude : mailto to valerie.jourdan@promiseconsultinginc.com

    This joint study with Exane BNP can be presented to you during a meeting to be agreed with your teams. The full document is the subject of a subscription. You can also request the dates of the next cycle of conferences dedicated to presenting the results of this study. Three countries in the luxury fashion world were studied: France, China and the US.

    Cette étude menée conjointement avec Exane BNP peut vous être présentée en synthèse lors d'un rendez-vous à convenir avec vos équipes. Le document complet fait l'objet d'une commercialisation en souscription. Vous pouvez également demander les dates du prochain cycle de conférences consacrées à la présentation des résultats de cette étude. Trois pays dans l'univers de la Mode de luxe ont été étudiés : la France, la Chine et les US.

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    Press Release - Barometer @Promiseconsulting – @BNPExane : #Luxury Fashion #Brands in the #US #2016

    BAROMETER PROMISE – EXANE BNP : LUXURY IN THE USA 2016


    [ACCEDER A LA VERSION FRANCAISE DU COMMUNIQUE DE PRESSE]

    Promise Consulting Inc., an acknowledged consulting and market research firm, joins forces with Exane BNP, a key actor in the European financial market and a specialist in research and analyses for the European, Asian and American luxury sector, to publish the 3nd wave of the 2016 Promise – Exane BNP Barometer on "Exclusivity & Desirability of top luxury brands in the USA".

    This barometer classifies the 22 most known, purchased, exclusive and desired brands in the US in the universe of personal luxury goods (fashion). This year’s barometer was conducted amongst the wealthiest American women from the Industry Interviews ranking, Exane Paribas Estimates & Analysis (2015), who were interrogated on the categories ready-to-wear, handbags, shoes and accessories.

    With its macro vision of the American luxury market, the barometer establishes basically a section on the brands’ awareness, purchase and the brand image, with a focus on the notions of exclusivity and desirability. 

    Flag USA[DOWNLOAD HERE THE SLIDES IN PDF FORMAT]

    EXPERT OPINION

    luxury,usa,2016,barometer front row,exclusivity,desirability,aided awareness,penetration,market growth,china,france,promise consulting,exane bnp

    « The first two waves of the “Front Row” Barometer confirmed already the existence of an implicit hierarchy among top luxury brands and the others. Now, after France and China, the Barometer measured in its third year the exclusivity and desirability of top luxury brands amongst the wealthiest women in the US in the sector of women’s fashion (ready-to-wear, bags, shoes and leather accessories). The results outline that the Americans have a very special vision of luxury brands. Considering that Ralph Lauren occupying the first place in terms of penetration, followed by Chanel and Gucci, is not a surprise, the performance of Vera Wang is definitely noteworthy and needs to be emphasized: Indeed, the brand of the American fashion designer with Chinese roots, is ranked on 4th’s position, demonstrating therefore that the brand’s reputation now exceeds the world of wedding dresses, on which the designer brand from Now York initially based its fame, awareness and reputation.
    Prada, Versace, Louis Vuitton and Gucci occupy the top four ranks on exclusivity, which is proof enough - if proof was even needed - that the Italian fashion brands highly attract the US customers, while only Louis Vuitton manages to position itself on #3. Should we interpret this as the revenge of designer brands and family businesses as opposed to large international luxury groups? This special attachment to the founder’s personality is also reflected in the performance of Ralph Lauren, who ranks second in desirability despite not claiming to exclusivity. In order to qualify our statement, we need however to recognize the resilience of Louis Vuitton (3rd in exclusivity and 1st in desirability). The flagship brand of LVMH confirms and even strengthens its position on these two criteria that the brand had already obtained in our last two barometers, China and France. Therefore, Mr. Bernard Arnaud’s objective to make "Louis Vuitton, the most desirable brand in the world" does not seem out of reach. While occupying an excellent 3rd place in desirability (behind Louis Vuitton and Ralph Lauren), Chanel receives in terms of exclusivity a surprising 10th place from the wealthiest female customers in the USA, which is in particular due to the perception gap between the brand’s younger and older clients. The brand reveals itself to be less consensual in the US than elsewhere on this criterion.
    »

    Philippe JOURDAN,
    Associate of Promise Consulting, University professor and member of the American Marketing Association (AMA)

    METHODOLOGY

    The PROMISE – EXANE BNP "EXCLUSIVITY AND DESIRABILITY" Barometer has an international vocation and is renewed and published every year in several countries and on several luxury product in the universe of fashion and cosmetics (« soft luxury »). Both measured criteria – DESIRABILITY and EXCLUSIVITY – are based on a general model consisting of 24 key indicators which measure a brand’s performance from a customer’s point of view (« customer-based brand value »). This model, - called Monitoring Brand Assets®- is marketed by Promise Consulting for its numerous  clients in the sector of Fashion, Beauty and Distribution, who use the methodology in order to establish their marketing plans and measure their brand’s performance and return on investment (ROI).

    > Collection method: Online Access Panel
    > Period of data collection : June 2016
    > Country : USA
    > Univers : Luxury (prêt-à-porter, handbags, shoes, accessories, etc.)
    > Sample : 750 adult women (25-54 years old)  with a monthly household income of + 12 500$
    > Theme : BAROMETER PROMISE - EXANE BNP : LUXURY IN THE USA 2016
    > List : 22 evaluated brands
    > Measured indicators : Awareness, Penetration, Brand Image, Exclusivity and Desirability

    DESIRABILITY
    The brand desirability index is based on the brands which the respondents recognized among the presented ones. The desirability is measured according to the Likert scale with 7 points (and converted afterwards into an index), among the respondents who consider the brand as "ideal / close to their ideal" and those who think the brand is " not ideal / far from their ideal." It is then presented as the percentage of respondents who opted for the top 2 of the Likert scale, the notes 6 or 7. This scale was tested on its robustness, validity and reliability in an international and multicultural context.

    EXCLUSIVITY
    The brand exclusivity Index is constructed thanks to the brands which the respondents recognized among the presented ones. The exclusivity is measured according to a Likert scale with 5 points, increasing from “more accessible” to “more exclusive”. Such as for the desirability, the exclusivity score is equally converted into an index based on the % of respondents, who attributed the notes 5 or 4. This scale was tested on its robustness, validity and reliability in an international and multicultural context.

    USA : 1ST LUXURY GOODS MARKET DESPITE ITS LOW GROWTH AT CONSTANT EXCHANGE RATES

    A GLOBAL MARKET VALUE OF €237 BN ON PERSONAL LUXURY GOODS
    The global market for luxury consumer goods accounts for € 237 billion and represents therefore the second most important segment after luxury cars (€ 379 billion) and hotels (€ 165 billion), which is equivalent to nearly one quarter (24%) of the amount spent in all categories of the luxury sector together. (Source: Luxury Goods Worldwide Market Study, Bain, 2016).

    Global market value, luxury goods market, 2015

    USA: 1ST GLOBAL MARKET
    Considering the entire market of luxury consumer goods, the USA is ranked on the first place with almost 79 billion euros purchase (2014). The USA imposes itself on the other countries and is therefore far ahead of Japan (€ 20 billion), China (€ 18 billion), Italy and France (€ 17 billion). If growth remains important, the latter was since 2014 essentially due to exchange rate differentials between the dollar and the euro, wherefore the growth at constant exchange rates is zero.

    USA, first global market, luxury, countries

    USA: 2ND MOST IMPORTANT CONTRIBUTER TO THE MARKET GROWTH
    With their purchases on luxury consumer goods, US citizens have contributed between 2012 and 2015 to nearly a third of the growth in this market, wherefore the USA can be considered as the market growth’s second contributor, right after China. (Source: Bain & Co, Altagamma, Exane BNP Paribas analyses & estimates).

    USA, Contributer to market growth, Bain & Co

    DIGITAL AND LUXURY IN THE USA, A CONTRADICTION? NOT AT ALL!
    Today it is a fact that the luxury market exists beyond the boundaries of physical point of sales. For example, YOOX NET- A- PORTER GROUP is the perfect illustration of this trend. Thus, 49 % of the respondents claim having already bought luxury consumer goods online, either several times or at least once, while 28 % are planning on doing so very soon. (Source : Promise Consulting / Exane BNP).

    A MATCH BETWEEN ITALIAN AND FRENCH BRANDS UNTER THE ARBITRATION OF RALPH LAUREN

    AIDED AWARENESS: « FRATELLI D'ITALIA »
    The graphic on the left visualizes that 5 Italian brands are positioned among the top 10 ranking in terms of aided awareness, while only 3 French brands managed to do so. Gucci is clearly the winner in this category and benefits from an excellent media coverage accompanied by the faultless direction of the young Alessandro Michele.
    Although, during the financial year 2015-2016, the sales of Ralph Lauren fell by almost 3%, to 6.3 billion euros, the brand does not suffer from notoriety issues. In terms of notoriety the brand occupies position No. 2 and remains an industry benchmark in its country of origin.

    aided awareness, FRONT ROW Barometer, luxury USA, 2016, Promise Consulting

    In fact, wasn’t it the US Olympic team which was dressed in blue-white-red by Ralph Lauren at the opening and closing ceremonies of the Olympics in Rio? The arrival of Ralph Lauren’s new executive director Stefan Larsson, former head of Old Navy, will definitely encourage new strategies and marketing approaches for the iconic American brand. Chanel is ranked on the third position of the podium with the brand’s new muse Lily-Rose Depp (as it was already her mother) and saves therefore the honor of the French luxury houses. Finally, we note the emergence of Vera Wang on the 8th position in this ranking, who is well known as a specialist of wedding dresses, including the one of Sex and the City-star Carrie Bradshaw. In this ranking Internet purchases do not disrupt brand awareness, but confirms rather that online shoppers know more brands and that luxury becomes more attracted to digital media which involves the customers, making them even sharper concerning their knowledge of the brands in this sector.

    PENETRATION AND AIDED AWARENESS STAND INDEED IN RELATION TO EACH OTHER
    With a cumulative penetration of 63%, Ralph Lauren takes the lead on its national market. Far behind, with 43%, Chanel monopolizes the second position followed by Gucci with 41%. In the universe of women’s luxury fashion, the most well-known brands are consequently also the most purchased ones (the podium remains the same, only the order is reversed here).

    Finally, Vera Wang has wind in her sails and occupies with a cumulative penetration of 38% the bottom of the podium: the position of the New York designer with Chinese origin illustrates that the brand’s popularity goes far beyond the world of wedding dress, on which the designer initially established her image and reputation.

    EXCLUSIVITY : ITALIAN DESIGNERS ADHEAD OF THE FRENCH HAUTE COUTURE HOUSES

    By definition, exclusivity is associated with a unique know-how, a recognizable style and a creative and talented bias which can ultimately claim a higher price. In the collective unconscious, the French Haute Couture houses occupy therefore a special position, as we have already revealed in previous barometers, for China and France in particular.

    USA & EXCLUSIVITY: LOUIS VUITTON SURROUNDED BY ITALIAN DESIGNERS
    The exclusivity ranking (on the right) reveals clearly that the wealthiest American clients measure and perceive exclusivity according to other criteria than the French interrogated women did in particular in 2015 during the 1st wave of the barometer Promise – Exane BNP. Highly valuating the personality of the founders, as well as the creativity and personality of the artistic directors, the Americans classify two Italian brands before France’s first luxury house Louis Vuitton and far before the two French icons, Chanel and Dior.

    With its cultural patronage, sports sponsorship with the Louis Vuitton America's Cup World Series, and as newest member of the exclusive club Swiss watch houses, and through the launch of its new fragrances ... Louis Vuitton chooses a dynamic and diverse business strategy and communication, of which Uncle Sam’s country absolutely benefits. Meanwhile, Hermès, Chanel and Dior are positioned further back in the ranking.
    Flat for Hermès and Chanel, two statutory brands par excellence, which yet perform better among young American consumers (25-40 years) and which occupy the 4th and 5th position with the respectively scores of 75% and 74%.

    Exclusivity, Luxury, USA, 2016, Promise Consulting, Prada, versace, Louis Vuitton

    USA : A MARKET APART
    If the Italian luxury brands clearly occupy the US market on exclusivity, the French luxury houses - embodied by the "Big Four", Hermés, Louis Vuitton, Chanel and Dior - remain a reference in France and China. Design, creativity, heritage, tradition, brightness, quality manufacturing, strong media coverage and the notion of “Made-in-Italy” is a huge success in the USA. Hereby we emphasize on the fact that Gucci, to a 100% owned by the French group Kering, Prada, Versace and Armani are 100% Italian brands.

    USA, market differences, China, France, Luxury, 2016, Promise Consulting

    DESIRABILITY: A RANKING WHERE FRANCE CLEARLY TAKES THE LEADERSHIP

    While the American wealthiest customers fall in terms of exclusivity under the spell of the Italian designers Prada or Versace, both brands sacrifice their positions in desirability. Thus, Louis Vuitton (40%) occupies the top step of the podium, closely followed by Ralph Lauren (39%) on its domestic market, and Chanel (39%), the symbol of French luxury.
    Note also that Burberry rises on the 4th place (35%) due to its activeness on social networks such as Pinterest and Snapchat. Finally, Vera Wang, the New York specialist in dresses, monopolizes the 5th place (35%). On the other hand, Italian brands emerge not until the 6th position.
    France, USA, UK and Italy ... Considering the American melting pot in terms of demography, the Top 10 ranking on "desirability" saw the emergence of luxury brands from these four different countries.

    Desirability, Luxury, USA, Promise Consulting, 2016, Louis Vuitton, Ralph Lauren, Chanel

    MORE ABOUT PROMISE CONSULTING INC.

    Promise is a consulting and marketing group combining the following companies: Promise Consulting Inc., JPL Consulting and Panel On The Web. Promise integrates consulting services and surveys with a strong added value. The company has created an innovative methodology to measure the performance of brands and the ROI of investments centered on brands: Monitoring Brand Assets©. This methodology was deployed in over 35 countries to date, for 250 different brands from the most diverse sectors and has collected up to 1.000.000 online questionnaires.

    Based in Paris, New York and Casablanca, the group conducts surveys and provides consulting services all over the world. Promise is more particularly acknowledged for its expertise regarding the measure of brand equity (brand value) from the consumers’ point of view. Promise has successfully developed innovative methods and models that have been rewarded 7 times in 10 years by the profession, both in France and abroad. The group is consulted for the biggest brands in luxury, cosmetics and selective distribution to help their development on the domestic and overseas markets. Promise also operates in numerous business sectors, each time the brands establish a growth strategy to better understand their market, communicate with their consumers, seduce their customers and improve their loyalty.

    Promise’s CEO, Philippe Jourdan, is the chief-editor of the magazine Adetem, the French Marketing Review (RFM) since 2011. He publishes in academic international magazines on issues related to brand equity in luxury, beauty and selective distribution. He also publishes in the economic and news press (Le Monde, Les Echos, Le Figaro, l’Opinion, La Revue des Marques, etc.). Philippe is also a university professor, researcher at the IRG (CNRS) and was awarded for the best Research article AFM in 2000 and has equally a Social Media Certification. http://www.promiseconsultinginc.com/

    MORE ABOUT EXANE BNP

    Specialized in European shares, BNP Exane operates in three businesses:

    > The intermediation in investment of European shares
    > By-products shares named Exane Derivatives
    > The asset management via the fund management of investment of medium and long term

    BNP Exane mainly works with institutional clients all over the world (pension funds, administrators of funds for banks or for insurers, etc.) and markets its products to a vast range of customers' including administrators of private funds and investments advisers. Exane employs more than 800 people worldwide in offices in Paris, London, Frankfurt, Geneva, Madrid, Milan, New York, Stockholm and Singapore. The research teams of BNP Exane cover more than 600 big companies in the World and are regularly rewarded by Prizes for the high quality of cross-section analyses. For more information: http://www.exane.com.

    CONTACT PROMISE CONSULTING
    Philippe JOURDAN
    Tel : +33 1 78 09 03 64
    philippe.jourdan@promiseconsultinginc.com

    CONTACT PRESS - AGENCE79
    Dimitri HOMMEL-VIKTOROVITCH
    Tel : +33 1 41 10 21 57
    Mobile : +33 6 98 20 77 12
    dhommel@agence79.com

    Apolline GILLIOT
    Tel : +33 1 46 20 59 08
    Mobile : +33 6 60 92 62 28
    agilliot@agence79.com

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    Will the #luxury market’s #exclusivity always rail against the inclusivity of #digital?

    THE DRUM, 18 MARCH 2016 - 8:45AM UPDATED | POSTED BY SEB JOSEPH

    There’s a philosophical shift in what luxury products mean to people that’s causing brands to grapple with whether they can remain exclusive in a world where they are expected to be more accessible.

    Luxury is becoming democratised, as it becomes less about product and more about experiences. While some brands are recalibrating their businesses to exploit that shift there are others still assessing whether they should balance exclusivity with inclusivity in order to survive.  

    Lire la suite

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    The high-end luxury brands are catching on in China [#promise #fashion #luxury]

    Some say that when China sneezes the rest of the world catches cold, but the high end luxury brands are catching on in China, becoming the most exclusive and desirable ones in fashion according to the wealthiest Chinese women.

    Still, our ranking also reveals a stronger competition that is accentuated by the wealthy customers’ increasingly stronger maturity.

    Take 3 minutes to watch the Video Release by Pr Philippe Jourdan

    china, luxury, hermes, prada, chanel, louis vuitton, fashion, bnp, exane, promise, desirability, exclusivity

    Have a quick look at the Press release & the main insights

     china, luxury, hermes, prada, chanel, louis vuitton, fashion, bnp, exane, promise, desirability, exclusivity

    Download the infographics

    china, luxury, hermes, prada, chanel, louis vuitton, fashion, bnp, exane, promise, desirability, exclusivity

    The International luxury press echoes results: take a look

    china, luxury, hermes, prada, chanel, louis vuitton, fashion, bnp, exane, promise, desirability, exclusivity

    This barometer Promise Consulting / BNP Exane classifies the 15 most exclusive and desirable brands in China in the universe of feminine Fashion. This Barometer is conducted amongst the wealthiest Chinese women, and is about the 30 luxury brands in ready-to-wear/handbags/shoes/accessories that have invested the most in communication (source: Industry Interviews, Exane Paribas).

    Promise and BNP Exane already conducted the same survey amongst French wealthiest women in May 2015 (see: http://bit.ly/1ESTZGu).

    This barometer in association with BNP Exane reflects our determination to move closer to the marketing and cross-section financial analysis. Our Monitoring Brand Assets® approach itself features very complementary analyzes with those conducted by BNP Exane’s experts. Hence, the obtained results from our joined barometer are based on two different angles of expertise, marketing and financial, which brings a unique added value to the managers and decision-makers in the Luxury sector. More concretely, our measure of the exclusivity of a brand takes into account the upper and more constant quality of products, the strong and unique valuation of the customer, the brand’s prestige, but also a matchless “savoir-faire” that justifies a very high price premium associated with top luxury.

    "Finally, our measure of desirability synthesizes the dimensions of attractiveness of an intimate, social and symbolic nature, which are the strengths of exclusive brands, and characterize the particular relation that they maintain with their customers. In this respect, our Barometer synthesizes, in two proven scales, the numerous criteria to establish a ranking between the high-end brands from their customer’s point of view", states Pr. Philippe Jourdan, Promise’s CEO.

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    Exclusivity gives the kick for luxury brands in online arena [#luxury #online #e-commerce]

    Manisha Rao, 05 MArch 2016, Yourstory.com

    Luxury as a concept is defined within the scope of socio-psychology as a result of its connection to a culture, state of being, and lifestyle, whether personal or collective. In the context of brands, it relates to a signature style, identity, and strong emotional and symbolic associations that are interpreted in terms of products of high aesthetic quality, controlled distribution, and premium pricing. And this is what we refer to as exclusivity.


    Even as luxury brands are taking to the digital space a little later than the other industries, they are bringing in their own energies to it. So, the product perception in case of premium goods is not incidental, but a cultivated outcome of a carefully crafted positioning strategy that largely hinges on ‘exclusivity’ in its appeal and aura.

    Exclusivity in tech
    We take up the case of very prominent Apple smartwatch and its marketing as not just a piece of tech innovation but also a luxe accessory. The launch campaign was a mix with exclusive editorial spreads in various editions of Vogue (which is fashion-specific and not a tech magazine) and also tactics like limited retail distribution, tie-ups with upscale retailers (Colette in Paris and Opening Ceremony in London), individual sales appointments in stores, and celebrity endorsements. The result of all these strategies was the phenomenal buzz around the smartwatch that came to figure on the coveted lists of many jetsetters.

    Exclusivity in E-commerce
    Now there are luxury brands innovating to reinforce their unique brand USPs even as they creatively attempt to carve a distinct online echo for them to cut through the competition. By coming up with visually tempting and experiential digital platforms via short films, apps, microsites, and online events, luxury brands are revamping their digital personas and also influencing the Millennial consumer to look out for that special, singular brand experience like Flipkart’s exclusive Xiaomi phone launch in India.

    Exclusivity in luxury clothing
    Brands like Jimmy Choo, Tod’s, Louboutin, Gucci, Zegna and Burberry offer product customisation in terms of size, fit, personalisation such as monogramming and matching. These brands make up that section of luxury brands that have their fingers on the consumer’s pulse and study the fast-evolving consumer profile in terms of desires, buying behaviours. Such reflections then lead to creation of unique apps that enhance consumer’s interaction with the brand and also impart an exclusive experience, such as Hermès Tie Break and Burberry’s Art of the Trench15. Some luxury brands are also offering certain services availed only through their online portals and some are launching exclusive collections online first, for example, Ralph Lauren has launched its luxury pet essentials with Darveys.com, luxury brand Swiss military with Firefox bikes and designers like Manish Arora, Sabyasachi are tying up exclusively with portals like Jabong, Myntra, and Amazon.

    Exclusivity in online departmental stores
    In addition to the brand owned online offshoots, there are online departmental stores that are the other major outposts for the luxury shoppers. NET-A-PORTER is one of the most preferred leading online shopping sites in the UK and USA. Along with its high service ethic and unique content and exhaustive range of luxury brands, the site also marks out a preferred treatment strategy for its most valuable customers, the EIPS (extremely important people). Hence, they enjoy exclusive services like having their orders picked, packed, and dispatched, while also availing services like personalised look-books, personal shoppers, etc.

    Consumer perspective
    Customers need to feel special as they indulge their time and energy into a brand. According to a McKinsey report from February 2015, 60 per cent of US luxury consumers say they would be more likely to buy at an online shop if it offered luxury brands that no one else sold online, a sentiment echoed by their German counterparts. Forty-one per cent say they would be more likely to buy online if there were better prices offered.

    Branching out further in the luxury domain are private shopping clubs that are members-only, where members are given special offers on big brands. Luxury flash-sale site Gilt Groupe has been offering exclusive sales to its Facebook fans – more reason for them to go online and buy and feel special.

    [READ THE FULL ARTICLE]

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    Promise-BNP Exane Barometer on Luxury Brands in China : the Luxury International Press echoes results [#luxury #fashion #bnpexane #promiseconsulting]

    [Extracts - More to follow]

    Chanel most desirable brand among Chinese affluents: report
    调查显示香奈儿是中国有钱人最青睐的品牌

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Exclusivity and desirability go hand in hand for China’s wealthy, with the same brands ranked in the top five for both characteristics in a new study by Promise Consulting and BNP Exane. Hermès takes home top prize for exclusivity, which measures the consistent quality of goods, the brand’s prestige, the valuation of the brand’s customers and its ability to justify a high price point. Chinese consumers are generally becoming more sophisticated luxury consumers, making for tougher competition between labels for their attention and affection.

    [READ MORE]

     china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Chanel most desirable Brand among Chinese Affluents

    Exclusivity and desirability go hand in hand for China’s wealthy, with the same brands ranked in the top five for both characteristics in a new study by Promise Consulting and BNP Exane.

    Hermès takes home top prize for exclusivity, which measures the consistent quality of goods, the brand’s prestige, the valuation of the brand’s customers and its ability to justify a high price point. Chinese consumers are generally becoming more sophisticated luxury consumers, making for tougher competition between labels for their attention and affection.

    Promise Consulting and BNP Exane’s “Exclusivity and Desirability Barometer” surveyed 600 women among the top 3 percent of households in China in September 2015, asking them about the 30 brands across ready-to-wear, footwear, leather goods and accessories which have made the most investments in communication in the market. This is a follow-up to a survey of French women conducted in May 2015.

    [READ MORE]

    il sole 24 ore, china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Unicità, qualità e design spingono i brand in Cina. Hermès, Chanel e Prada tra i top

    Il tempo per sé, il rispetto per l'ambiente, l'unicità di un oggetto: la definizione di “lusso” può essere la più personale, ma difficilmente non includerà due aspetti, l'esclusività e la desiderabilità. Due concetti che i brand dell'alta gamma, come alchimisti, cercano di combinare in un equilibrio perfetto, armonizzando due necessità, quella di produrre sogni e ricavi. “Measuring Brand Exclusivity and Desirability - China ” è proprio il nome di un report pubblicato da Promise Consulting e da Bnp Exane, cha indaga quali sono i brand del lusso più esclusivi e desiderabili in Cina, mercato chiave dell'alta gamma: il campione preso in esame è stato di 607 donne fra i 18 e i 54 anni, residenti della Mainland China (che comprende Great China e Hong Kong), con un reddito medio mensile superiore a 20.000 yuan, (circa 2.700 euro), cifra elevatissima se si considera che il reddito medio dei cittadini cinesi nel 2015, secondo il China Statistics Bureau, è stato di 21.996 yuan all'anno.

    [READ MORE]

     

     

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Barometro Promise - BNP Exane "Esclusività e desiderabilità" 2015: le più ricche donne cinesi stilano una classifica dei brand del lusso

    Secondo alcuni, quando la Cina starnutisce, il resto del mondo si ammala, eppure i più grandi brand del lusso si stanno affermando in Cina, trasformandosi nei più esclusivi oggetti del desiderio delle ricche donne cinesi. Tuttavia la nostra classifica rivela anche una concorrenza ancor più forte, accentuata dalla crescente maturità dei clienti facoltosi. Questo barometro di Promise Consulting / BNP Exane stila una classifica dei 15 brand più esclusivi e desiderabili in Cina legati all'universo della moda femminile. Il Barometro è condotto tra le donne cinesi più ricche, e analizza i 30 brand del lusso di prêt-à-porter/borse/scarpe/accessori che hanno investito maggiormente nella comunicazione (fonte: Industry Interviews, Exane Paribas).

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Louis Vuitton’s positive Chinese placement a result of slow, steady growth

    In the short term, French apparel and accessories brand Louis Vuitton is on pace to have the best momentum among luxury houses during the Year of the Monkey, per Exane BNP Paribas.

    Exane BNP Paribas’ “Chinese Luxury: The Year of Monkey Business” report looks at the current economic climate of China and how the slowdown is impacting luxury brands with a presence in the Mainland and Hong Kong markets. While many brands are concerned regarding the slowdown in Chinese spending, the financial firm suggests that growth for 2016 will match the year-ago.

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    THESE LUXURY BRANDS ARE BEST AT BALANCING EXCLUSIVITY AND DEMAND IN CHINA

    How do Chinese women really feel about that next big luxury collection out on the market? Exane, a France-based investment company, has attempted to answer this question with a quantitative analysis of the Chinese shopper’s true desires when it comes to purchasing luxury brands.

    The primary findings aren’t news per se, at least according to most market reports. They reveal that luxury stalwarts like Chanel, Dior, and Hermès are what Chinese shoppers think about most when they go to sleep at night—it’s not surprising, then, that Apple looked to Hermès’ timeless leather designs for its latest wearable tech collaboration that attracted droves of China’s fashion-savvy.

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Classement des marques de luxe préférées des Chinoises fortunées : BNP Exane et Promise Consulting dévoilent le classement des marques de luxe par les Chinoises fortunées. Chanel et Hermès arrivent en tête du classement.

    En collaboration avec BNP Exane, Promise Consulting, société de conseil et d'études en marketing, publie les résultats de la 2ème vague du Baromètre Promise Consulting - BNP Exane " Exclusivité & Désirabilité 2015 ". Ce baromètre met en avant les 15 premières marques jugées les plus exclusives et les plus désirables en Chine dans l’univers de la Mode féminine. Ce Baromètre est établi auprès des femmes chinoises les plus fortunées et porte sur les 30 marques de prêt-à-porter, sacs, chaussures et accessoires dans l’univers du luxe qui ont le plus fortement investi en communication (Source : Industry Interviews, Exane Paribas). Promise Consulting et BNP Exane avaient conduit la même étude auprès des femmes Françaises au cours du mois de Mai 2015.

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Cina, le donne ricche adorano il lusso francese

    Le maison francesi dominano per esclusività e i marchi più esclusivi sono anche i più ambiti. È questo l’identikit del desiderio per le donne cinesi. Un’indagine di Promise Consulting e BNP Exane stila una classifica dei 15 brand più esclusivi e desiderabili in Cina legati all’universo della moda femminile. Una classifica che rivela anche una concorrenza sempre più forte, accentuata dalla crescente maturità delle clienti facoltose, il 3% della popolazione che appartiene alla fascia più ricca.

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Chanel most desirable brand among Chinese affluents: report - Luxury Daily - Research

    Chanel’s interlocking C’s Exclusivity and desirability go hand in hand for China’s wealthy, with the same brands ranked in the top five for both characteristics in a new study by Promise Consulting and BNP Exane. Hermès takes home top prize for exclusivity, which measures the consistent quality of goods, the brand’s prestige, the valuation of the brand’s customers and its ability to justify a high price point. Chinese consumers are generally becoming more sophisticated luxury consumers, making for tougher competition between labels for their attention and affection. Promise Consulting and BNP Exane’s “Exclusivity and Desirability Barometer” surveyed (...)

    [READ MORE]

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Barometer Promise - BNP Exane "Exclusivity & Desirability" 2015: The Wealthiest Chinese Women Rank Luxury Brands

    Some say that when China sneezes the rest of the world catches cold, butthe biggest luxury brands are catching on in China, becoming the most exclusive and desirable ones in fashion according to the wealthiest Chinese women. Still, our ranking also reveals a stronger competition that is accentuated by the wealthy customers' increasingly stronger maturity. This barometer Promise Consulting / BNP Exane classifies the 15 most exclusive and desirable brands in China in the universe of feminine Fashion (...)

    [READ MORE]

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Barometer Promise - BNP Exane "Exclusivity & Desirability" 2015: The Wealthiest Chinese Women Rank Luxury Brands

    "This barometer in association with BNP Exane reflects our determination to move closer to the marketing and cross-section financial analysis. Our Monitoring Brand Assets® approach itself features very complementary analyzes with those conducted by BNP Exane's experts. Hence, the obtained results from our joined barometer are based on two different angles of expertise, marketing and financial, which brings a unique added value to the managers and decision-makers inthe Luxury sector (...)" [Philippe Jourdan, CEO]

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Barometro Promise - BNP Exane "Esclusività e desiderabilità" 2015: le più ricche donne cinesi stilano una classifica dei brand del lusso

    "Questo barometro in collaborazione con BNP Exane riflette la nostra determinazione ad avvicinarci all'analisi di marketing e all'analisi finanziaria cross-section. Il nostro approccio Monitoring Brand Assets® tiene conto sia delle analisi complementari che di quelle condotte dagli esperti di BNP Exane. Ecco perché i risultati così ottenuti si fondano su due diverse prospettive, sia di marketing che finanziarie, offrendo così uno straordinario valore aggiunto ai manager e ai decision-maker nel settore del lusso. (...) [Philippe Jourdan, CEO]

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Promise Consulting se penche sur la désirabilité des marques de luxe en Chine

    Le cabinet de conseil et d'études en marketing Promise Consulting collabore à nouveau avec BNP Exane afin de faire ressortir le classement des marques de luxe jugées les plus « exclusives » par les clientes sur le territoire chinois. Ce baromètre a été établi auprès de 600 femmes chinoises (18-54 ans) appartenant aux 3% de foyers aux revenus les plus élevés, et porte sur les 30 marques de luxe, prêt-à-porter, accessoires et maroquinerie confondus, qui ont réalisé les plus gros investissements en matière de communication.

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Enquête : L’Exclusivité et la Désirabilité des marques de luxe en 2015

    Les résultats d’une grande enquête sur le luxe viennent d’être révélés par le cabinet Promise Consulting. Ce baromètre réalisé en partenariat avec BNP Exane a rapproché la vision marketing et la vision financière et porte sur 15 marques de luxe dans l’univers de la mode.

    Chanel remporte tous les suffrages dans les deux études
    « Le raffinement de ses collections de Haute Couture, le succès de ses collections Croisière et Prêt-à-porter, l’hommage rendu aux Métiers d’Art dans une ville différente chaque année, l’investissement dans le domaine de la Haute Joaillerie depuis 1987 participent à l’ascension de la marque au tout premier plan. Ce résultat n’est donc pas surprenant et récompense un investissement conséquent, cohérent, maintenu dans la durée et très qualitatif » explique Philippe Jourdan, CEO de Promise Consulting.

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    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    BAROMETER PROMISE - BNP EXANE "EXCLUSIVITY & DESIRABILITY" 2015: THE WEALTHIEST CHINESE WOMEN RANK LUXURY BRANDS 

    [WATCH THE VIDEO]

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Some say that when China sneezes the rest of the world catches cold, but the biggest luxury brands are catching on in China, becoming the most exclusive and desirable ones in fashion according to the wealthiest Chinese women. Still, our ranking also reveals a stronger competition that is accentuated by the wealthy customers’ increasingly stronger maturity. This barometer Promise Consulting / BNP Exane classifies the 15 most exclusive and desirable brands in China in the universe of feminine Fashion.

    [READ MORE]

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Chinese consumers love their Chanel and Hermès – 7/2/16

    Exclusivity and desirability go hand in hand for China’s wealthy, with the same brands ranked in the top five for both characteristics in a new study by Promise Consulting and BNP Exane. Luxury Daily reports that French luxury house Hermès takes home top prize for exclusivity, which measures the consistent quality of goods, the brand’s prestige, the valuation of the brand’s customers and its ability to justify a high price point.

    [READ MORE]

    china,marketing,luxury,brand,fashion,chinese,wealth,exclusivity,desirability,promise consulting

    Barometer Promise - BNP Exane "Exclusivity & Desirability" 2015: The Wealthiest Chinese Women Rank Luxury Brands

    Some say that when China sneezes the rest of the world catches cold, but the biggest luxury brands are catching on in China, becoming the most exclusive and desirable ones in fashion according to the wealthiest Chinese women. Still, our ranking also reveals a stronger competition that is accentuated by the wealthy customers' increasingly stronger maturity. This barometer Promise Consulting / BNP Exane classifies the 15 most exclusive and desirable brands in China in the universe of feminine Fashion. (...)

    [READ MORE]

     

     

     

     

     

     

     

     

     

     

     



     

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    Chanel most desirable brand among Chinese affluents [#China #luxurydaily #chanel]

    By

    Exclusivity and desirability go hand in hand for China’s wealthy, with the same brands ranked in the top five for both characteristics in a new study by Promise Consulting and BNP Exane.

    Hermès takes home top prize for exclusivity, which measures the consistent quality of goods, the brand’s prestige, the valuation of the brand’s customers and its ability to justify a high price point. Chinese consumers are generally becoming more sophisticated luxury consumers, making for tougher competition between labels for their attention and affection.

    Promise Consulting and BNP Exane’s “Exclusivity and Desirability Barometer” surveyed 600 women among the top 3 percent of households in China in September 2015, asking them about the 30 brands across ready-to-wear, footwear, leather goods and accessories which have made the most investments in communication in the market. This is a follow-up to a survey of French women conducted in May 2015.

    Ranking order
    In exclusivity, Hermès indexes 162, placing it well above the average 100 of the top 15 brands. Aside from Prada, which placed fourth, the rest of the top five is dominated by French houses, with Louis Vuitton in second, Chanel following and Dior in fifth.

    Lire la suite

  • Imprimer

    The most exclusive and desirable brands according the wealthiest Chinese women [#China #Promise #Exane]

    https://youtu.be/-OamJECjONA

    A 3 minutes interview of Pr Philippe Jourdan, CEO Promise Consulting, about the key results of the Promise-BNP Exane Barometer "Exclusivity & desirability":

    How Chinese women rank their most exclusive and desirable brands in luxury fashion?

    [WATCH THE VIDEO]